Frequently Asked Questions
Everything you need to know about shopping with CYMA.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. As CYMA offers a mix of tailored and oversized fits, we recommend checking these measurements against your favorite garments to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Exchanges are free of charge, while returns for a refund may be subject to a small shipping fee depending on your location.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are CYMA products ethically manufactured?
Yes, sustainability and ethics are core to our brand. We partner exclusively with factories that provide fair wages and safe working conditions, and we prioritize the use of organic cotton and recycled materials in our collections.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for eligible orders.
How should I care for my CYMA garments?
To maintain the longevity of your pieces, we recommend washing them inside out in cold water and hanging them to dry. Specific care instructions are located on the inner label of every garment.